IT Outsourcing - Running an Outsourcing Initiative

In this course, you will learn to identify the common issues that arise in an IT outsourcing project, and you will be presented with tips and tricks necessary to mitigate these threats to your IT outsourcing project.
Course info
Level
Beginner
Updated
May 11, 2018
Duration
1h 21m
Table of contents
Description
Course info
Level
Beginner
Updated
May 11, 2018
Duration
1h 21m
Description

Running an outsourcing project presents the project manager with some unique challenges in the areas of culture and team dynamics. In this course, IT Outsourcing - Running an Outsourcing Initiative, you'll learn the pitfalls of managing an outsourcing initiative, and will be presented with tips and tricks you can apply to avoid them. First, you’ll explore ways to create a shared sense of responsibility and how to overcome cultural challenges when working with a foreign team. Next, you’ll examine some of the problems inherent in an outsourced project. Finally, you’ll learn how to tackle the challenge of working with a distributed team, including dealing with time differences, productivity expectations, and communication issues. By the end of this course, you’ll be able to identify common issues that arise when running an outsourcing initiative, and you’ll understand how to mitigate these threats to your outsourcing project.

About the author
About the author

Tommy van Schaik spent most of his academic and professional career as a linking pin between business and IT. His focus areas are: project management, IT governance, business processes, IT architecture, requirement engineering, and business rules.

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Section Introduction Transcripts
Section Introduction Transcripts

Course Overview
Hi everybody, and welcome to this course, IT Outsourcing--Running an Outsourcing Initiative. My name is Tommy van Schaik, and I currently work for the Dutch Government dealing with outsourcing projects and contract management. Running an outsourced project provides some unique challenges from a project management perspective. The team dynamics can be quite different from an in-house team, and things like cultural differences and having a distributed team can only add to the complexity. In this course, we will zoom in on the concepts that make running an outsourced project so challenging. We will look at the added cultural aspects of offshore teams and provide you with tools, tips, and tricks to successfully lead an outsourcing project. After this course, you will have fundamental understanding of the challenges that occur while running an outsourced project and how you can meet these challenges head-on by applying the concepts you've learned in this course. This course is also part of the IT Outsourcing Learning Path. We will take you through the entire process of preparing, starting, running, and closing an outsourcing initiative. So let's go ahead and get started on this course, IT Outsourcing--Running an Outsourcing Initiative here at Pluralsight.