- Course
- Core Tech
IT Professional Fundamentals: Hardware and Network Troubleshooting
A+ technicians must have the ability to diagnose and solve problems that occur in IT-related hardware and network environments. This course will teach you how to solve inevitable hardware and network problems in as little time as possible.
What you'll learn
Hardware and network troubleshooting skills help ensure that IT environments that support business processes remain functional and productive. In this course, IT Professional Fundamentals: Hardware and Network Troubleshooting, you’ll learn how to troubleshoot and solve hardware and network problems. First, you’ll explore a structured approach to troubleshooting IT problems. Next, you’ll discover how to solve issues related to computer hardware and storage. Finally, you’ll learn how to solve display, printing, and network problems. When you’re finished with this course, you’ll have the skills and knowledge of hardware and network troubleshooting needed to keep IT environments running smoothy.
Table of contents
- Module Overview | 1m 24s
- Identify the Problem | 3m 51s
- Establish a Theory of Probable Cause | 5m 37s
- Test the Theory | 4m 21s
- Establish a Plan of Action | 4m 59s
- Verify System Functionality | 3m 44s
- Document Findings | 3m 8s
- Demo: Troubleshooting a Server Network Problem | 7m 57s
- Module Summary | 2m 16s
About the author
Daniel Lachance, CompTIA Security+, CompTIA A+®, CompTIA Network+®, CompTIA Server+, CompTIA Cloud Essentials, MCITP, MCTS, MCSA, is the owner of Lachance IT Consulting Inc. He is the author of the CompTIA Server+ Certification All-in-One Exam Guide, CompTIA Cloud Essentials Certification Study Guide, and co-author of CompTIA Security+ Certification Practice Exams.