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IT Professional Fundamentals: Operational Procedures

by Daniel Lachance

Organizational policies are normally based on adherence to applicable laws and regulations. This course will teach you how to ensure that IT activities are executed in alignment with organizational policies.

What you'll learn

Organizations must have a consistent approach to managing hardware and software configurations and also in ensuring data is kept safe and highly available. In this course, IT Professional Fundamentals: Operational Procedures, you’ll learn how to apply a structured framework for managing IT systems and data. First, you’ll explore documentation, professionalism and environmental factors. Next, you’ll discover how organizations can deal with software licensing, data privacy and overall safety. Finally, you’ll learn how to manage IT changes and disaster recovery, followed by exploring scripting and remote access. When you’re finished with this course, you’ll have the skills and knowledge of operational procedures needed to ensure the safe and smooth running of your organization’s IT environment.

About the author

Daniel Lachance, CompTIA Security+, CompTIA A+®, CompTIA Network+®, CompTIA Server+, CompTIA Cloud Essentials, MCITP, MCTS, MCSA, is the owner of Lachance IT Consulting Inc. He is the author of the CompTIA Server+ Certification All-in-One Exam Guide, CompTIA Cloud Essentials Certification Study Guide, and co-author of CompTIA Security+ Certification Practice Exams. Mr. Lachance is an experienced trainer having delivered IT training in Canada and the Caribbean since the 1990s on topics ranging f... more

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