- Course
ITIL® 4 Specialist CAI: Information Security Management
Protecting digital services and customer trust is vital. This course covers the ITIL® Information Security Management practice, teaching you to protect organizational data, manage risks, and integrate security with other service management practices.
Intermediate
- Course
ITIL® 4 Specialist CAI: Information Security Management
Protecting digital services and customer trust is vital. This course covers the ITIL® Information Security Management practice, teaching you to protect organizational data, manage risks, and integrate security with other service management practices.
Intermediate
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What you'll learn
Organizations increasingly depend on digital services, cloud platforms, and integrated ecosystems of partners and suppliers. As these environments grow more complex, managing information security becomes critical for maintaining trust, protecting data, and ensuring service reliability.
In this course, ITIL® 4 Specialist CAI: Information Security Management, you will learn how the Information Security Management practice supports secure service delivery and integrates with other ITIL® practices.
First, you’ll explore the key concepts of the practice, including core security principles, risks, threats, and controls. Next, you’ll discover the processes, roles, and organizational structures required to manage information security effectively. Finally, you’ll learn how technology, partners, and capability development help organizations continuously strengthen their security posture.
When you’re finished with this course, you’ll have the knowledge needed to understand how Information Security Management operates within the ITIL® framework and how it contributes to successful service management practices.
ITIL® 4 Specialist CAI: Information Security Management
Intermediate
Table of contents
Alex is a seasoned Information Security Consultant with over 15 years of experience in the Information Technology (IT) industry. His career spans diverse roles, with a proven track record of excellence in Data Analytics, Business Systems Consulting, and Information Security.
