What you'll learn

Without a clear, structured approach to IT asset management, organizations face unnecessary costs, compliance failures, and security vulnerabilities from untracked or poorly governed assets. In this course, ITIL® 4 Specialist PIC: IT Asset Management (ITAM), you'll gain the ability to apply the ITIL 4 ITAM practice to manage IT assets throughout their complete lifecycle. First, you'll explore the key concepts of IT asset management, including asset types, lifecycle stages, and the purpose of the practice. Next, you'll discover the processes for asset discovery, license management, procurement, tracking, and responsible disposal. Finally, you'll learn how to define roles, leverage ITAM technology, and apply the ITIL capability model to improve your organization's asset management maturity. When you're finished with this course, you'll have the skills and knowledge of IT asset management needed to reduce costs, ensure license compliance, and maintain a complete, accurate view of your organization's IT assets.