- Course
ITIL® 5 Foundation: The Product Lifecycle, Practices, and AI
Learn how to manage digital products and services using ITIL® 5. This course covers lifecycle activities, management practices, value streams, and AI to help you prepare for the ITIL® Foundation exam.
Beginner
- Course
ITIL® 5 Foundation: The Product Lifecycle, Practices, and AI
Learn how to manage digital products and services using ITIL® 5. This course covers lifecycle activities, management practices, value streams, and AI to help you prepare for the ITIL® Foundation exam.
Beginner
Get started today
Access this course and other top-rated tech content with one of our business plans.
Try this course for free
Access this course and other top-rated tech content with one of our individual plans.
This course is included in the libraries shown below:
What you'll learn
Organizations today depend on digital products and services to deliver value, but managing these effectively across their lifecycle can be complex. In this course, ITIL® 5 Foundation: The Product Lifecycle, Practices, and AI, you’ll gain the knowledge needed to understand and apply key ITIL® concepts. First, you’ll explore digital product and service fundamentals, including value co-creation and lifecycle concepts. Next, you’ll discover how the ITIL® Product and Service Lifecycle and Value System enable value delivery. Finally, you’ll learn how management practices, value stream mapping, and AI support modern service management. When you’re finished with this course, you’ll have the skills and knowledge needed to successfully prepare for the ITIL® 5 Foundation exam and apply these concepts in real-world environments.
ITIL® 5 Foundation: The Product Lifecycle, Practices, and AI
Beginner
Table of contents
Alex is a seasoned Information Security Consultant with over 15 years of experience in the Information Technology (IT) industry. His career spans diverse roles, with a proven track record of excellence in Data Analytics, Business Systems Consulting, and Information Security.
