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Managing Prompts and Conversations by Using AI (AB-730)

Most business professionals use Microsoft 365 Copilot daily, but few unlock its full potential. This course will teach you how to write effective prompts, manage your conversations, and use agents to get better results from Copilot.

Beginner
1h 45m

Created by Vlad Catrinescu

Last Updated Sep 11, 2026

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  • Course

Managing Prompts and Conversations by Using AI (AB-730)

Most business professionals use Microsoft 365 Copilot daily, but few unlock its full potential. This course will teach you how to write effective prompts, manage your conversations, and use agents to get better results from Copilot.

Beginner
1h 45m

Created by Vlad Catrinescu

Last Updated Sep 11, 2026

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What you'll learn

Most professionals using Microsoft 365 Copilot today have noticed it: some prompts get great answers and others get vague ones, conversation history grows fast, and built-in features like agents and notebooks aren't always where you expect them. Closing that gap takes practical skills you can learn with deliberate practice. In this course, Managing Prompts and Conversations by Using AI (AB-730), you'll gain the ability to get more value from Microsoft 365 Copilot every day. First, you'll explore how to write effective prompts and ground them in the right resources. Next, you'll discover how to manage your prompts, conversations, and notebooks in Microsoft 365 Copilot. Finally, you'll learn how to use existing agents and build your own with Agent Builder in Microsoft 365 Copilot. When you're finished with this course, you'll have the skills and knowledge of managing prompts and conversations in Microsoft 365 Copilot needed to use Copilot effectively every day and to prepare for the AB-730: AI Business Professional certification exam.

Managing Prompts and Conversations by Using AI (AB-730)
Beginner
1h 45m
Table of contents

About the author
Vlad Catrinescu - Pluralsight course - Managing Prompts and Conversations by Using AI (AB-730)
Vlad Catrinescu
114 courses 4.5 author rating 5024 ratings

Vlad is an Office 365 consultant helping organizations get the most out their Microsoft 365 Digital Workplace. IT Professional at heart, Vlad focuses on helping administrators deploy, manage, automate, and configure governance across services such as SharePoint, OneDrive for Business, and Microsoft Teams. As an author, Microsoft Certified Trainer and recognized international speaker, Vlad has helped over a million IT Professionals and end-users across the globe to better understand and to get the most out of Office 365 and the greater Microsoft 365 platform. Vlad is the author of three SharePoint books published by Apress and over 25 courses on Pluralsight covering Microsoft 365, Azure, and the Power Platform.

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