What you'll learn

As a business analyst or project manager, you may be tasked with managing the relationships of different internal or external stakeholders from business sponsors, customers, community leaders or governmental regulators.

In this introductory course, Managing Stakeholder Relationships, you will look at how to identify stakeholders for a project and understand the importance of stakeholder management to an organization. First, you will learn how to identify, select and categorize stakeholders. Then, you will discover how to plan, manage and monitor stakeholder engagements.

Finally, you, as a new business analyst or project manager, will pick up the skills to be able to effectively plan, manage and monitor stakeholder engagements for the projects you are involved with at your organizations.

When you are finished with this course, you will have the skills and knowledge to work in a professional environment on products or projects as a business analyst or project manager who has been made responsible for managing stakeholders.