Managing Technical Professionals

by Shelley Benhoff

This course provides managers with tried and true methods to help them empower their employees to reach their full potential. During this course, you'll be presented with everyday scenarios and techniques to handle situations and remove obstacles.

What you'll learn

Have you ever wondered how to attract and retain top talent for your organization? Do you have a problem employee? Are you facing upcoming performance reviews? If so, this course is the perfect course for you. In this course, Managing Technical Professionals, you'll learn how to get your employees to perform at their highest potential. First, you'll discover being a mentor and coaching your employees. Next, you'll watch various scenarios where the management team uses best practices in handling conflict management, facilitating communication, and providing feedback. Finally, you'll explore performance management and handling performance reviews in depth. When you're finished with this course, you'll have the skills that you need to motivate your employees to perform at their highest potential and provide a positive working environment to attract and retain top talent.

Table of contents

Course Overview
1min

About the author

Shelley has 20+ years of experience in IT as an Entrepreneur, Manager, Trainer, and Sitecore MVP. She has a passion for technology, gaming, and general nerdery. She loves to learn new things as well as mentor and teach others.

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