Managing Technical Professionals

This course provides managers with tried and true methods to help them empower their employees to reach their full potential. During this course, you'll be presented with everyday scenarios and techniques to handle situations and remove obstacles.
Course info
Rating
(30)
Level
Intermediate
Updated
Oct 4, 2017
Duration
2h 30m
Table of contents
Course Overview
Introduction
Being a Mentor
Conflict Management
Facilitating Communication
Providing Feedback
Performance Management
Handling Performance Reviews
Summary
Description
Course info
Rating
(30)
Level
Intermediate
Updated
Oct 4, 2017
Duration
2h 30m
Description

Have you ever wondered how to attract and retain top talent for your organization? Do you have a problem employee? Are you facing upcoming performance reviews? If so, this course is the perfect course for you. In this course, Managing Technical Professionals, you'll learn how to get your employees to perform at their highest potential. First, you'll discover being a mentor and coaching your employees. Next, you'll watch various scenarios where the management team uses best practices in handling conflict management, facilitating communication, and providing feedback. Finally, you'll explore performance management and handling performance reviews in depth. When you're finished with this course, you'll have the skills that you need to motivate your employees to perform at their highest potential and provide a positive working environment to attract and retain top talent.

About the author
About the author

Shelley has 20+ years of experience in IT as an Entrepreneur, Manager, Trainer, and Lead Microsoft .NET Developer. She has a passion for technology, gaming, and general nerdery. She loves to learn new things as well as mentor and teach others.

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Section Introduction Transcripts
Section Introduction Transcripts

Course Overview
Hi everyone, my name is Shelley Benhoff, and welcome to my course, Managing Technical Professionals. I am a senior consultant and professional trainer at Hoffstech. I've also managed global teams, and this course includes real stories from my professional career. In this course, we're going to go through several entertaining animated scenarios featuring a cast of characters that hold various positions within an organization. You will watch as the management team uses best practices to motivate all employees to perform at their highest potential. Some of the major topics that we will cover include being a mentor, conflict management, facilitating communication, providing feedback, performance management, and handling performance reviews. By the end of this course, you will know how you can apply the tactics presented in this course in your current job as a manager to help you attract and retain top talent in your industry. I hope that you will join me on this journey to get the most from your employees with the Managing Technical Professionals course here at on Pluralsight.