- Course
- Core Tech
Microsoft Dynamics 365 Foundations
Microsoft Dynamics 365 brings together customer and business data in one powerful platform. This course will teach you the foundational skills to navigate and understand its core apps and capabilities.
What you'll learn
Businesses today run on data—but too often, that data is scattered across disconnected systems. This makes it hard to truly understand your customers or your operations. In this course, Microsoft Dynamics 365 Foundations, you’ll learn to work with a unified business platform that brings together customer and company data. First, you’ll explore what Dynamics 365 is and how its CRM and ERP apps support common business processes. Next, you’ll discover how to access and navigate the platform, using core apps and functionality. Finally, you’ll learn how the Dynamics 365 apps are driven by data from Dataverse. When you’re finished with this course, you’ll have the skills and knowledge of Microsoft Dynamics 365 needed to get started using it confidently in a real-world business setting.
Table of contents
About the author
Amber has been a software developer and technical trainer since the early 2000s. She holds certifications for AWS and a variety of Microsoft technologies. She also focuses on user experience and professional skills training, bridging the gap between techies and non-techies.