Learning from Failure

Microsoft Ignite 2019 | Learning from Failure | Jeramiah Dooley
Course info
Level
Advanced
Updated
Feb 12, 2020
Duration
50m
Table of contents
Learning from Failure
Description
Course info
Level
Advanced
Updated
Feb 12, 2020
Duration
50m
Description

Incidents will happen—there’s no doubt about that. The key question is whether you treat them as a learning opportunity to make your operations practice better or just as a loss of time, money, and reputation. In this session, dive into one of the most important topics for improving reliability: how to learn from failure. We listen into one of Tailwind Traders post-incident reviews, often called a postmortem, and use that to learn how to shape and run this process to turn a failure into something actionable. After this session, you’ll be able to build a key feedback loop in your organization that turns unplanned outages into opportunities.

About the author