This is a beginner course that will serve as the first step in understanding how a Microsoft-based messaging system works. The basic concepts of Microsoft Exchange and Office 365 will be explained, as will the day-to-day administrative tasks that need to be completed. Common problems that surface while administrating Microsoft Exchange, Office 365, and user connectivity methods will be thoroughly examined. The proper troubleshooting steps required to resolve these issues will also be discussed and then demonstrated to ensure the student has a solid understanding of these important concepts.
Over the past 16 years, Justin has worked with a global customer base to deliver enterprise-level messaging, unified communications, and cloud-enabled virtualization solutions. Justin's focus is on developing solutions that enable businesses to deliver superior results to their customers. Justin holds the MCM/MCSM and MVP designations with Microsoft for Exchange.