What you'll learn

Navigating professional situations in today’s fast-paced, technology-driven workplace can be overwhelming, leading to miscommunication and missed opportunities to build strong relationships. In this course, Business Etiquette for the Modern Workplace, you’ll learn to confidently conduct yourself in a variety of professional settings. First, you’ll explore how to introduce yourself effectively and communicate across different mediums, including email and video calls. Next, you’ll discover how to navigate business social situations, handle tricky interpersonal dilemmas, and maintain professionalism in challenging scenarios. Finally, you’ll learn how to apply proper etiquette in your social media presence to protect and enhance your professional reputation. When you’re finished with this course, you’ll have the skills and knowledge of business etiquette needed to build strong professional relationships, navigate complex situations, and achieve new levels of personal and professional success.