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AI Snapshot: OpenAI Agents API

If you want an agent in your own application, you can build the loop yourself or use a managed service. This course will teach you how to build, run, and evaluate a support triage agent with the OpenAI Agents API.

Beginner
10m

Created by Noreen Hasan

Last Updated Nov 06, 2026

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  • Course

AI Snapshot: OpenAI Agents API

If you want an agent in your own application, you can build the loop yourself or use a managed service. This course will teach you how to build, run, and evaluate a support triage agent with the OpenAI Agents API.

Beginner
10m

Created by Noreen Hasan

Last Updated Nov 06, 2026

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What you'll learn

Building an AI agent usually means managing the agent loop, tracking context, and hosting the environment where the work runs. In this course, AI Snapshot: OpenAI Agents API, you’ll learn to build, run, and evaluate a hosted support triage agent. First, you’ll explore how the Agents API is structured and how to configure an agent. Next, you’ll discover how to run the agent in a hosted environment and review its output. Finally, you’ll learn how to estimate costs and weigh the trade-offs of a managed service. When you’re finished with this course, you’ll have the skills and knowledge of the OpenAI Agents API needed to decide whether it fits your application and to build a hosted agent.

AI Snapshot: OpenAI Agents API
Beginner
10m
Table of contents

About the author
Noreen Hasan - Pluralsight course - AI Snapshot: OpenAI Agents API
Noreen Hasan
22 courses 4.5 author rating 72 ratings

Noreen Hasan has been a software engineer for over a decade in several industries ranging from startups to financial institutions. Her focus was on iOS mobile development, and in the last years her focus shifted to AWS and cloud computing. Her mantra has always been 'Building to Solve, Building to Empower' because solving problems and empowering others is the main reason she feels fulfilled in this field. When she is not developing technical solutions, she enjoys swimming, Zumba, reading and listening to podcasts.

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