What you'll learn

Siloed workflows, unclear ownership, and scattered communication can create delays and confusion across departments. In this course, Orchestrating Cross-functional Collaboration, you’ll gain the ability to build clear, efficient processes for coordinating work across teams. First, you’ll explore how to map project dependencies and identify common breakdowns between departments. Next, you’ll discover how to design asynchronous intake and communication practices that reduce interruptions and improve request quality. Finally, you’ll learn how to optimize essential meetings by documenting decisions, assigning action items, and using automation to support follow-up. When you’re finished with this course, you’ll have the skills and knowledge of cross-functional collaboration needed to coordinate dependencies, improve communication, and keep shared projects moving forward.