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People Do the Work, Not AI | Erin Gajdalo

Companies are pouring money into AI, so why are so few seeing a return?

Beginner
33m

Created by Josh Burkhead

Last Updated Oct 22, 2026

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  • Course

People Do the Work, Not AI | Erin Gajdalo

Companies are pouring money into AI, so why are so few seeing a return?

Beginner
33m

Created by Josh Burkhead

Last Updated Oct 22, 2026

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What you'll learn

Companies are pouring money into AI, so why are so few seeing a return? Recorded live at UNLEASH World in Paris, Josh sits down with Pluralsight CEO Erin Gajdalo to explore the widening gap between the technology organizations buy and the readiness of the people expected to use it. Backed by striking data on where AI budgets actually go, Erin explains why tools without upskilling rarely deliver, shares what she learned building her own agent, and makes the case that human judgment matters more than ever as agents take on more work.

The conversation is full of practical guidance for L&D, HR, and technology leaders. Why L&D needs a CIO or CTO at its side from the start. Why validating skills is the step most organizations skip. Why completion metrics won’t survive a CFO’s scrutiny. Erin also introduces Hiring IQ, Pluralsight’s upcoming platform for validating technical skills before day one, and shares her vision for bringing learning into the tools engineers already use.

People Do the Work, Not AI | Erin Gajdalo
Beginner
33m
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About the author
Josh Burkhead - Pluralsight course - People Do the Work, Not AI | Erin Gajdalo
Josh Burkhead
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Josh Burkhead is a Senior Podcast Producer and Host at Pluralsight, where he leads The Pluralsight Podcast — a weekly conversation series built for L&D and technology leaders navigating the fast-moving world of AI, cybersecurity, cloud, and workforce development. With over two decades in content production, Josh brings a practitioner's curiosity to every episode. His approach is conversational and assumption-challenging — less interested in surface-level takes than in the decisions, tradeoffs, and hard-won lessons that leaders actually use. Whether he's pressing a PCI security standards architect on why policies fail in the real world or asking an AI expert what responsible machine learning actually looks like inside an enterprise, Josh treats every conversation as an opportunity to learn out loud alongside his audience.

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