Course info
Jun 26, 2015
2h 55m

This is the ninth course in the PMP® series. Inside, we discuss how human resources are managed in the project environment, from creating HR management and staffing plans, to acquiring project staff, to managing and developing team members and solving conflicts, and more.

About the author
About the author

Casey has experience leading projects in many fields, including healthcare, digital media, mobile app development, consumer product design, education, and event management. He's constantly in pursuit of new challenges and loves to share what he learns along the way with others.

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Section Introduction Transcripts
Section Introduction Transcripts

Planning Human Resource Management
Hello and welcome. I'm Casey Ayers, and this is Project Human Resource Management. This is the ninth course in the series helping you prepare for the PMP Exam. Thus far, we've covered the Introduction to Project Management & the PMP Exam, as well as Organizational Influences & the Project Management Lifecycle. After that, we looked at several of the core Project Management knowledge areas, including Project Integration Management, Project Scope Management, Project Time Management, Project Schedule Management, Project Cost Management, Project Quality Management, and now, Project Human Resource Management. In this course we're going to cover the four key processes in the Human Resource Management Knowledge area. This includes planning Human Resource Management, as well as acquiring project teams, developing those teams so that they'll be ready to succeed on the project, and then managing them as project work gets under way. In this module we'll first look at the Human Resource Lifecycle, how we build our team and then eventually help to utilize them during the project work, and then at the end, disperse the team into different projects. After that, we'll look at Planning Human Resource Management; what questions it is that we should seek to answer while creating our initial HR management plan for our project. After that, we'll look at the contents of the HR and Staffing Management Plans in more details, what components you definitely want to include. Following that, we'll look at Organizational Charts and the role that they play in HR Management. Finally, we'll look at the Plan Human Resource Management processes individual components, those inputs, tools and techniques, and outputs from the PMBOK guide, that you can expect to see on the PMP exam. Let's get started.

Acquiring Project Teams
Welcome back. In this module we're going to talk about Acquiring Project Teams. First, we'll look at some of the team acquisition factors that can come into play when selecting our team members. Then, we'll look at the various acquisition methods that can apply to a project environment. After that, we'll look at selecting team members, some of the different attributes to keep in mind when trying to determine who's the best fit for a particular role. Then, we'll look at the acquire project team processes components as found in the PMBOK guide. Let's get started.

Developing Project Teams
Welcome back. In this module we're going to discuss Developing Project Teams. First, we'll focus on the importance of team development and why it's so critical to project success. Then, we'll look at some techniques for building project teams and creating successful teams. Finally, we'll look at the Develop Project Team Process, as found in the PMBOK Guide, and examine its inputs, tools and techniques, and outputs. Let's get started.

Managing Project Teams
The PMBOK Guide defines Manage Project Teams as the process of tracking team member performance, providing feedback, resolving issues, and managing team changes in order to optimize project performance. Manage Project Team included all of the HR-related activities a project manager must undertake while project work is underway. This includes providing guidance and leadership to team members, resolving conflicts that might arise during challenges on a project, resolving any issues that might occur both within the team and when the team is interfacing with other external stakeholders. Performance appraisals are found here as well, providing valuable feedback to team members on how they can improve and even better meet the objectives of the project. In this module we're going to focus on a few of these key tasks. We'll look a little more into interpersonal skills in project management and how important they can be during the management phase. Then we'll look at conflict management and the project manager's role in resolving any conflicts that arise. Then we'll look at the Manage Team processes components, the inputs, tools, and techniques and outputs that are found in the PMBOK Guide. Let's get started.