What you'll learn

Modern IT administrators need to leverage AI tools to handle increasing workloads efficiently. In this course, Prompt Engineering for IT Administrators, you'll learn to create effective prompts that enhance your daily IT operations. First, you'll explore core prompt engineering principles and the role-task-context-format framework for consistent results. Next, you'll explore how to generate PowerShell and Bash scripts, create comprehensive documentation, and automate troubleshooting workflows using prompt engineering techniques. Finally, you'll learn to optimize security analysis, log interpretation, and ticket management through prompt design. When you're finished with this course, you'll have the prompt engineering skills needed to streamline IT operations and deliver better support with AI assistance.