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Protocol Deep Dive: Voice over Internet Protocol (VoIP)

by Naveed Tauhid

This course will teach you how to understand and effectively manage VoIP systems in a business or enterprise setting, including how to troubleshoot and optimize the performance of the system.

What you'll learn

Are you responsible for managing VoIP systems in your organization? Do you want to gain a deeper understanding of how VoIP works and how to troubleshoot and optimize the performance of your VoIP system? If so, this course is for you. In this course, Protocol Deep Dive: Voice over Internet Protocol (VoIP), you'll learn how to understand and effectively manage VoIP systems in a business or enterprise setting. First, you'll explore the underlying principles of VoIP, including the protocols and standards used and how VoIP works in practice. Next, you'll discover how to troubleshoot and optimize the performance of your VoIP system, using tools like protocol analyzers and network monitoring tools. Finally, you'll learn about advanced topics in VoIP, such as security and integration with other communication technologies. By the end of this course, you'll have a deeper understanding of VoIP and the skills and knowledge you need to effectively manage and troubleshoot VoIP systems in a business or enterprise setting. You'll also be prepared to take on more advanced roles and responsibilities related to VoIP within your organization, and you'll be confident in your ability to ensure that your VoIP system is secure, reliable, and performs at its best.

About the author

Navidut (Naveed) Tauhid is Unified Communication and Collaboration Consultant, Contact Center Specialist, and Architect with more than 15 years of industry experience. He has deployed, maintained and troubleshot numerous large scale enterprise UC projects for many multinationals. He has also provided training to thousands of IT students across the globe on various Unified Communication Products and helped them be their technical best. He is a certified CCIE Collaboration Written, CCNP Collaborat... more

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