What you'll learn

Quality management is central to every project initiative. In this course, Quality Management for Project Leaders, you’ll gain the ability to develop a quality management approach that helps you deliver on project objectives, satisfy stakeholder needs, and reduce risks that could hinder success. First, you’ll explore the principles of quality management, along with the core terminology and concepts used to evaluate quality-related challenges in project initiatives. Next, you’ll discover how to tailor a quality management strategy to the specific needs of your organization and project. Finally, you’ll learn how to apply practical techniques to assess quality challenges and continuously improve your team’s approach. When you’re finished with this course, you’ll understand why quality management is essential to successful project initiatives and have the knowledge needed to develop and implement a quality strategy of your own.