What you'll learn

GenAI can make business communication faster and easier, but it can also get in the way of trust, clarity, authenticity, and human connection. In this course, Responsible Business Communication with Generative AI, you’ll gain the ability to use GenAI to improve your business communication while maintaining good judgment and a human touch. First, you’ll explore how to use GenAI to build trust through better thinking, feedback, and authentic communication. Next, you’ll discover how to use GenAI to communicate with greater clarity and purpose. Finally, you’ll learn how to use GenAI efficiently without losing your voice, judgment, or human connection. When you’re finished with this course, you’ll have the skills and knowledge of responsible business communication needed to use GenAI effectively while keeping your communication clear, trustworthy, authentic, and human.