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Snowforce '19: Clicks and Code: Lessons Learned from a Lightning Console for Service Rollout

This course is a tale of creating a Lightning Console app for support agents and the lessons learned along the way; from using out-of-the-box components to streamline agent workflow, to building a custom component for an SLA countdown timer.

Intermediate
36m
(1)

Created by Snowforce

Last Updated Apr 13, 2021

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  • Course

Snowforce '19: Clicks and Code: Lessons Learned from a Lightning Console for Service Rollout

This course is a tale of creating a Lightning Console app for support agents and the lessons learned along the way; from using out-of-the-box components to streamline agent workflow, to building a custom component for an SLA countdown timer.

Intermediate
36m
(1)

Created by Snowforce

Last Updated Apr 13, 2021

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What you'll learn

This course is a tale of creating a Lightning Console app for support agents and the lessons learned along the way; from using out-of-the-box components to streamline agent workflow, to building a custom component for an SLA countdown timer. This course covers the problems you can run into, the solutions that can help, and how you can combine clicks and code to come up with an awesome Lightning Experience for support agents.

Snowforce '19: Clicks and Code: Lessons Learned from a Lightning Console for Service Rollout
Intermediate
36m
(1)
Table of contents

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Snowforce - Pluralsight course - Snowforce '19: Clicks and Code: Lessons Learned from a Lightning Console for Service Rollout
Snowforce
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