How to Roll-out Changes Your Users Will Actually Adopt
Snowforce 2020 | How to Roll-out Changes Your Users Will Actually Adopt | Melanie Fellay
What you'll learn
Work processes and tools are in a constant state of flux within organizations. Odds are with each change you host a lengthy training session and send reps away with a slide deck or Google Doc that's quickly lost among their other resources. In this session, you'll learn to break down your training into digestible content bites, reduce overall documentation and prep time, embed these training bites contextually, throughout the user's regular workflow and track who is adopting the change through notification tracking and analytics. You'll walk away with best practices to help you implement training, distribute knowledge, onboard new employees and drive changes that stick.
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About the author
Snowforce is held each year in Salt Lake City, UT and with over 600 Trailblazer attendees, is one of the largest community led Salesforce conferences in the world. Attendees go to catch up on the latest product trends, learn about creative solutions being built by the most innovative companies, and hear from inspiring industry leaders. Snowforce features 5 learning tracks, a large collection of strategic partners and app providers.