How to Roll-out Changes Your Users Will Actually Adopt

Snowforce 2020 | How to Roll-out Changes Your Users Will Actually Adopt | Melanie Fellay
Course info
Level
Intermediate
Updated
Mar 13, 2020
Duration
25m
Table of contents
How to Roll-out Changes Your Users Will Actually Adopt
Description
Course info
Level
Intermediate
Updated
Mar 13, 2020
Duration
25m
Description

Work processes and tools are in a constant state of flux within organizations. Odds are with each change you host a lengthy training session and send reps away with a slide deck or Google Doc that's quickly lost among their other resources. In this session, you'll learn to break down your training into digestible content bites, reduce overall documentation and prep time, embed these training bites contextually, throughout the user's regular workflow and track who is adopting the change through notification tracking and analytics. You'll walk away with best practices to help you implement training, distribute knowledge, onboard new employees and drive changes that stick.

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About the author

Snowforce is a premier community led Salesforce conference where you can get admin tips, dev tricks, and snow kicks all in one place!

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