Course
Skills
Teams Calling
In this course, Teams Calling, we focus the telephony aspects of Microsoft Teams and provide an in-depth look at placing and receiving calls, controls, voicemail option and Teams calling delegates.
What you'll learn
In this course, Teams Calling, we focus the telephony aspects of Microsoft Teams and provide an in-depth look at placing and receiving calls, controls, voicemail option and Teams calling delegates.
Table of contents
Introduction
3mins
Calls Application View
11mins
Placing and Receiving Calls in Teams
5mins
In Calls Controls
28mins
- Your Active Phone Call Tour 2m
- Access Dial Pad 1m
- The Participants Pane 4m
- Manage Your Device Settings While in a Call 1m
- Call Health 1m
- Placing a Caller on Hold 1m
- Transferring a Call to Another User or Phone Number 2m
- The Consult Then Transfer Feature 4m
- The Park Call Feature 1m
- Turn on Live Captions 2m
- Start Transcription 2m
- Record a Call 2m
- Mute Notifications 1m
- Mute and Unmute Your Call 1m
- Leave or End Your Call 1m
- Features and Tools of a 1:1 Teams Call or Group Call 4m
Customizing Your Teams Calling Features
8mins
Your Voicemail Options
9mins
Teams Calling Delegate
6mins
Call Queues and Reporting
1min
About the author
ClipTraining, an industry leader in affordable cloud-based training and support, is a provider of Windows/Office/Office 365 and Security task-based end-user training videos. Our goal is to provide engaging training that ensure the learner can succeed in mastering new skills or enhancing existing ones.