What you'll learn

Technical writers are often asked to create unfamiliar types of documentation from complex or incomplete source material. In this course, Technical Writing for Specialized Documentation, you’ll learn how to approach that work with more confidence. First, you’ll explore practical techniques for web, API, developer, and data documentation. Next, you’ll learn how to write clear policies, procedures, audit content, risk assessments, and incident reports. Finally, you’ll apply instructional design basics to create tutorials, job aids, FAQs, and other training content. Along the way, you’ll also see how AI can support drafting without replacing the writer’s judgment. When you’re finished with this course, you’ll be better prepared to create specialized documentation that is clear, useful, accurate, and ready for real-world use.