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The Psychology of Consumer and User Experience CX/UX

THAT Conference 2019 | The Psychology of Consumer and User Experience CX/UX | Damon Sanchez

Intermediate
56m
(8)

Created by THAT Conference

Last Updated Apr 13, 2021

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  • Course

The Psychology of Consumer and User Experience CX/UX

THAT Conference 2019 | The Psychology of Consumer and User Experience CX/UX | Damon Sanchez

Intermediate
56m
(8)

Created by THAT Conference

Last Updated Apr 13, 2021

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What you'll learn

In this session, Damon Sanchez explains key concepts around a customer's experience (CX), the synergy between a user's experience (UX), and how both CX and UX together galvanize a product and brand. The content expressed in this session is applicable to any industry and is a cornerstone for any individual or team to understand and internalize.

The Psychology of Consumer and User Experience CX/UX
Intermediate
56m
(8)
Table of contents

About the author
THAT Conference - Pluralsight course - The Psychology of Consumer and User Experience CX/UX
THAT Conference
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