The Psychology of Consumer and User Experience CX/UX
THAT Conference 2019 | The Psychology of Consumer and User Experience CX/UX | Damon Sanchez
What you'll learn
In this session, Damon Sanchez explains key concepts around a customer's experience (CX), the synergy between a user's experience (UX), and how both CX and UX together galvanize a product and brand. The content expressed in this session is applicable to any industry and is a cornerstone for any individual or team to understand and internalize.