Troubleshooting for CompTIA Server+ (SK0-004)
This course covers the Troubleshooting objectives, domain 7.0, for the CompTIA Server+ exam.
What you'll learn
This course covers the Troubleshooting objectives, domain 7.0, for the CompTIA Server+ exam. In this course, the learner will explore troubleshooting theory and methodologies, learn to troubleshoot hardware problems, troubleshoot software problems, diagnose network problems, and diagnose security problems.
Table of contents
- Introduction 5m
- Identify the Problem and Determine Scope 5m
- Establish a Theory of Probable Cause 5m
- Test the Theory to Determine Cause 3m
- Establish a Plan of Action to Resolve the Problem 3m
- Implement the Solution or Escalate as Appropriate 5m
- Verify Full System Functionality 3m
- Perform Root Cause Analysis 4m
- Document Findings, Actions, and Outcomes 5m
- What This Module Covered 3m
- Introduction 4m
- User Unable to Logon 4m
- User Cannot Access Resources 3m
- Memory Leak 3m
- BSOD - Stop 3m
- OS Boot Failure 3m
- Driver Issues 4m
- Runaway Process 3m
- Cannot Mount Drive 3m
- Cannot Write to System Log 3m
- Slow OS Performance 4m
- Patch Update Failure 4m
- Service Failure 2m
- Hangs No Shut Down 4m
- Users Cannot Print 4m
- What This Module Covered 2m
- Introduction 4m
- Internet Connectivity Failure 5m
- Email Failure 3m
- Resource Unavailable 4m
- DHCP Server Misconfigured 3m
- Non-functional or Unreachable 1m
- Destination Host Unreachable 3m
- Unknown Host 3m
- Default Gateway Misconfigured 3m
- Failure of Service Provider 3m
- Cannot Reach by Host Name/FQDN 2m
- Additional Tool 4m
- What This Module Covered 2m
About the author
Jason Helmick is an author for Pluralsight. His IT career spans more than 25 years or enterprise consulting on a variety of technologies, with a focus on strategic IT business planning. He’s a highly successful IT author, columnist, lecturer, and instructor, specializing in automation practices for the IT pro. Jason is a leader in the IT professional community, and serves as board member and COO/CFO of PowerShell.Org. Jason’s publications include Learn Windows IIS in a Month of Lunches, and he h... more