Troubleshooting for CompTIA Server+ (SK0-004)

By Jason Helmick
This course covers the Troubleshooting objectives, domain 7.0, for the CompTIA Server+ exam.
Course info
Rating
(15)
Level
Beginner
Updated
Feb 25, 2016
Duration
4h 6m
Table of contents
Introduction
Introduction 5m
Troubleshooting Theory and Methodologies
Introduction 5m Identify the Problem and Determine Scope 5m Establish a Theory of Probable Cause 5m Test the Theory to Determine Cause 3m Establish a Plan of Action to Resolve the Problem 3m Implement the Solution or Escalate as Appropriate 5m Verify Full System Functionality 3m Perform Root Cause Analysis 4m Document Findings, Actions, and Outcomes 5m What This Module Covered 3m
Troubleshoot Hardware Problems
Introduction 6m Failed POST 3m Overheating 5m Memory Failure 4m Component Failure 2m Processor Failure 2m Incorrect Boot Sequence 3m Expansion Card Failure 4m Operating System Not Found 3m Drive Failure 3m Power Supply Failure 4m I/O Failure 4m What This Module Covered 2m
Troubleshoot Software Problems
Introduction 4m User Unable to Logon 4m User Cannot Access Resources 3m Memory Leak 3m BSOD - Stop 3m OS Boot Failure 3m Driver Issues 4m Runaway Process 3m Cannot Mount Drive 3m Cannot Write to System Log 3m Slow OS Performance 4m Patch Update Failure 4m Service Failure 2m Hangs No Shut Down 4m Users Cannot Print 4m What This Module Covered 2m
Diagnose Network Problems
Introduction 4m Internet Connectivity Failure 5m Email Failure 3m Resource Unavailable 4m DHCP Server Misconfigured 3m Non-functional or Unreachable 1m Destination Host Unreachable 3m Unknown Host 3m Default Gateway Misconfigured 3m Failure of Service Provider 3m Cannot Reach by Host Name/FQDN 2m Additional Tool 4m What This Module Covered 2m
Troubleshoot Storage Problems
Introduction 2m Slow File Access 3m OS Not found 2m Data Not Available 3m Unsuccessful Backup 4m Error Lights 3m Unable to Mount Device 2m Drive Not Found 3m Data Corruption 2m Slow I/O Performance 3m Restore Failure 3m Cache Failure 3m Multiple Drive Failure 2m What This Module Covered 2m
Diagnose Security Issues
Introduction 5m File Integrity Issue 3m Privilege Escalation 3m Application Will Not Load 3m Can't Access Network Shares 3m Unable to Open Files 2m Excessive Access 3m Excessive Memory Utilization 3m What This Module Covered 2m
Description
Course info
Rating
(15)
Level
Beginner
Updated
Feb 25, 2016
Duration
4h 6m
Description

This course covers the Troubleshooting objectives, domain 7.0, for the CompTIA Server+ exam. In this course, the learner will explore troubleshooting theory and methodologies, learn to troubleshoot hardware problems, troubleshoot software problems, diagnose network problems, and diagnose security problems.

About the author
Jason Helmick
About the author

Jason Helmick is an author for Pluralsight. His IT career spans more than 25 years or enterprise consulting on a variety of technologies, with a focus on strategic IT business planning. He’s a highly successful IT author, columnist, lecturer, and instructor, specializing in automation practices for the IT pro.

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