Troubleshooting Difficult Problems in Windows

Not every problem on PCs has a simple solution. The concepts in this course will be demonstrated by focusing on real-world examples of problems that people face with their PCs, and how to troubleshoot those specific problems.
Course info
Rating
(10)
Level
Intermediate
Updated
Aug 2, 2017
Duration
3h 41m
Table of contents
Course Overview
The Methodology of Troubleshooting
Dissecting the Windows File System and Disk Structure
Understanding Networking on PCs
Advanced Troubleshooting and Repair Methods
Getting Helpful Diagnostics from the Administrative Tools
Using Sysinternals for Troubleshooting
Description
Course info
Rating
(10)
Level
Intermediate
Updated
Aug 2, 2017
Duration
3h 41m
Description

Not every problem on Windows PCs has a simple solution, and not every problem can be solved by reimaging your computer. In this course, Troubleshooting Difficult Problems in Windows, you'll learn the next level of diagnosis, troubleshooting, and repair, with advanced topics and tools aimed at helping you become more efficient with your IT skills. First, you'll explore the core structure of the Windows operating system software and drivers. Next, you'll dive into how to troubleshoot the most common and complex problems you'll face on PCs. Finally, you'll discover what tools and utilities can help you get the advanced diagnostic information you require. By the end of this course, you'll be able to diagnose, troubleshoot, and repair any type of complex PC problem.

About the author
About the author

Mike was first awarded as a Microsoft MVP in 2011 and is a recognized technical expert in the Windows experience and troubleshooting with more than a dozen books published, including Beginning Windows 10 and Windows 10 Troubleshooting.

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Section Introduction Transcripts
Section Introduction Transcripts

Course Overview
Hi. I'm Mike Halsey. I'm a Microsoft MVP awardee and the author of many books and courses on Windows troubleshooting. And I'm excited to bring you this course on how to troubleshoot difficult problems in Microsoft Windows. Not every problem you will face on Windows PCs has a simple solution, and not every problem can be solved by simply reimaging the machine. Any proficient troubleshooter or IT pro will regularly encounter problems that need advanced diagnosis and repair. This could be because you're trying to fix a complex with software or a driver or it might be because you really need to understand what went wrong so you can mitigate against it on that and other PCs in the future. That's where this course comes in with all the information you need to become an expert troubleshooter across Windows 7, Windows 8. 1, and Windows 10. In this course, I'll detail on the tools and utilities you can use both as part of the operating system and from Microsoft and third parties, show you the techniques for obtaining the detailed information you require and help you become faster and more proficient at helping other people with their PC problems. Consider this course a master class in becoming a truly expert troubleshooter. In this course, you'll learn the core structure of the Windows operating system software and drivers, how to dig into the most common and complex problems you'll face on PCs, and what tools and utilities can help you get the advanced diagnostic information you require. By the end of this course, you'll be able to diagnose, troubleshoot, and repair any type of complex PC problem. I hope you'll join me on this journey to learn how to troubleshoot difficult problems in Microsoft Windows, on Pluralsight.