Troubleshooting Difficult Problems in Windows

by Mike Halsey

Not every problem on PCs has a simple solution. The concepts in this course will be demonstrated by focusing on real-world examples of problems that people face with their PCs, and how to troubleshoot those specific problems.

What you'll learn

Not every problem on Windows PCs has a simple solution, and not every problem can be solved by reimaging your computer. In this course, Troubleshooting Difficult Problems in Windows, you'll learn the next level of diagnosis, troubleshooting, and repair, with advanced topics and tools aimed at helping you become more efficient with your IT skills. First, you'll explore the core structure of the Windows operating system software and drivers. Next, you'll dive into how to troubleshoot the most common and complex problems you'll face on PCs. Finally, you'll discover what tools and utilities can help you get the advanced diagnostic information you require. By the end of this course, you'll be able to diagnose, troubleshoot, and repair any type of complex PC problem.

Table of contents

Course Overview

About the author

Mike is a current Microsoft MVP awardee, and was first awarded in 2011. He is a recognized technical expert in the Windows desktop experience and troubleshooting with more than a dozen books published, including The Windows 10 Productivity Handbook, the Windows 10 Accessibility Handbook and Windows 10 Troubleshooting. He encourages questions from readers and viewers through Facebook ( and Twitter (@MikeHalsey).

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