Troubleshooting Difficult Problems in Windows
Not every problem on PCs has a simple solution. The concepts in this course will be demonstrated by focusing on real-world examples of problems that people face with their PCs, and how to troubleshoot those specific problems.
What you'll learn
Not every problem on Windows PCs has a simple solution, and not every problem can be solved by reimaging your computer. In this course, Troubleshooting Difficult Problems in Windows, you'll learn the next level of diagnosis, troubleshooting, and repair, with advanced topics and tools aimed at helping you become more efficient with your IT skills. First, you'll explore the core structure of the Windows operating system software and drivers. Next, you'll dive into how to troubleshoot the most common and complex problems you'll face on PCs. Finally, you'll discover what tools and utilities can help you get the advanced diagnostic information you require. By the end of this course, you'll be able to diagnose, troubleshoot, and repair any type of complex PC problem.
Table of contents
- Module Introduction 2m
- Understanding the Windows Disk Structure on PCs 3m
- The Different Partition Types and File Systems, Part 1 5m
- The Different Partition Types and File Systems, Part 2 5m
- The Windows Boot System 4m
- The Windows OS File Structure, Part 1 3m
- The Windows OS File Structure, Part 2 4m
- The Windows OS File Structure, Part 3 4m
- The Windows OS File Structure, Part 4 3m
- The Windows OS File Structure, Part 5 - User Folders 2m
- The Windows OS File Structure, Part 6 - Log Files 3m
- Summary 1m
- Module Introduction 1m
- Different Types of Network Connections in Windows 4m
- Obtaining Information About Network Connections, Part 1 2m
- Obtaining Information About Network Connections, Part 2 2m
- Obtaining Information About Network Connections, Part 3 2m
- Obtaining Information About Network Connections, Part 4 1m
- Configuring Advanced Network Settings, Part 1 4m
- Configuring Advanced Network Settings, Part 2 1m
- Configuring the Windows Firewall, Part 1 2m
- Configuring the Windows Firewall, Part 2 2m
- Troubleshooting Network Problems, Part 1 2m
- Troubleshooting Network Problems, Part 2 4m
- Summary 1m
- Module Introduction 2m
- Repairing the Windows Boot System, Part 1 3m
- Repairing the Windows Boot System, Part 2 4m
- Repairing the Windows Boot System, Part 3 2m
- Using BcdEdit to Manage the Boot System 4m
- Using Safe Mode 2m
- Windows Diagnostic Startup 2m
- Using System Restore 3m
- Accessing System Restore from the Recovery Options 2m
- Resetting a Windows 8.1 or Windows 10 PC 2m
- Using the Automated Troubleshooters 1m
- Creating Recovery Media in Windows 2m
- Configuring a PC for Remote Access 2m
- Using Remote Desktop 3m
- Using Windows Remote Assistance 3m
- Working in a Remote Assistance Session 2m
- Using Windows 10 Quick Assist 2m
- Using the Problem Steps Recorder 3m
- Using the Game Bar Recorder 2m
- Summary 1m
- Module Introduction 2m
- The Windows Administrative Tools 2m
- The Computer Management Console 3m
- Local Security Policy and Group Policy 2m
- Managing Windows Services 2m
- Firewall with Advanced Security 3m
- Windows Memory Diagnostics 1m
- Looking Around the Even Viewer 4m
- Attaching a Task to an Event 3m
- Creating a Custom Event View 4m
- Filtering Event and Log File Information 3m
- Getting Information About the PC 2m
- The System Information Panel 3m
- The System Information Panel 2m
- Getting Information from Task Manager 1m
- The Performance Monitor 2m
- The Resource Monitor 4m
- Summary 1m
- Module Introduction 2m
- Introducing Microsoft Sysinternals 3m
- File and Disk Utilities 4m
- AccessEnum 2m
- ShareEnum 2m
- Networking Utilities 1m
- TCPView 2m
- Autoruns 4m
- Process Utilities 3m
- Process Explorer 4m
- Process Monitor 2m
- Security Utilities 1m
- System Information and Miscellaneous Utilities 2m
- RamMap 2m
- Blue Screen View 3m
- Summary 1m
About the author
Mike is a current Microsoft MVP awardee, and was first awarded in 2011. He is a recognized technical expert in the Windows desktop experience and troubleshooting with more than a dozen books published, including The Windows 10 Productivity Handbook, the Windows 10 Accessibility Handbook and Windows 10 Troubleshooting. He encourages questions from readers and viewers through Facebook (Facebook.com/Windows.do) and Twitter (@MikeHalsey).