What you'll learn

Microsoft 365 Copilot is now part of everyday business work, but knowing how generative AI works inside Microsoft 365, where Copilot gets its information, and what risks to manage takes more than just using it day-to-day. In this course, Understanding Generative AI Fundamentals (AB-730), you'll gain the ability to use Microsoft 365 Copilot confidently and responsibly. First, you'll explore how Microsoft 365 Copilot works with your data, including how it accesses information, the privacy and security promises Microsoft makes, and the context that shapes its responses. Next, you'll discover Microsoft 365 Copilot's features, including the difference between chat and agents, when to create your own agent, and what Copilot can do across Microsoft 365 apps. Finally, you'll learn how to use Microsoft 365 Copilot responsibly, recognizing common AI risks, verifying responses, and understanding how sensitivity labels protect sensitive content. When you're finished with this course, you'll have the skills and knowledge of generative AI fundamentals in Microsoft 365 needed to use Microsoft 365 Copilot confidently and to prepare for the AB-730: AI Business Professional certification exam.