What you'll learn

Many UX teams struggle to choose the right usability evaluation method, often relying on habit rather than research goals. This leads to wasted effort or incomplete insights.

In this course, Usability Testing and Evaluation (UX): Choosing the Right Method, you’ll gain the ability to confidently select, compare, and apply the most appropriate usability evaluation methods for any product context.

First, you’ll explore how different usability testing and inspection methods produce different types of insights.

Next, you’ll discover how to match methods to research questions, project goals, and real-world constraints such as time, budget, and user access.

Finally, you’ll learn how to design a fit-for-purpose usability evaluation plan and use AI to support method comparison and planning.

When you’re finished with this course, you’ll have the skills and knowledge of usability evaluation needed to make informed, defensible research decisions and design effective evaluation strategies in product teams.