What you'll learn

Accessibility research can fail even when a product appears compliant if the study excludes participants with disabilities or uses protocols that work poorly with assistive technology. In this course, UX Accessibility: Research and User Testing, you’ll gain the ability to plan, facilitate, and synthesize inclusive accessibility research and user testing that produces actionable design evidence. First, you’ll formulate representative recruiting strategies and design accessible research protocols. Next, you’ll facilitate sessions with assistive technology users while preserving authentic behavior and neutral observation. Finally, you’ll distinguish usability friction from accessibility barriers, synthesize findings into actionable evidence that supports stakeholder buy-in for accessibility fixes, and evaluate and integrate appropriate AI assistance across the workflow. When you’re finished with this course, you’ll have a repeatable approach for validating accessible web and mobile experiences with user evidence and turning findings into prioritized remediation.