User Experience: The Big Picture

by Amber Israelsen

This course will teach you the basics of user experience, including the terminology, processes, and tools needed to build software in a user-centric way.

What you'll learn

In recent years, there's been a shift in how and why software is being developed, moving away from "it works" and moving towards "it works and it's enjoyable to use." The user is now at the center of the software being built, and user experience, or UX, is everything. But what exactly does that mean? How do you design, build, test and quantify an experience for your users? In this course, User Experience: The Big Picture, you'll learn the core concepts of UX and how it fits within the context of software development. Along the way, you'll explore basic terminology, processes, and tools used to develop software in a user-centric way. When you're finished with the course, you'll have a foundational understanding of what UX is and how to incorporate user-first practices into your projects.

Table of contents

Course Overview
2mins
The UX Process: An Overview and Case Studies
5mins

About the author

Amber has been a software developer and technical trainer since the early 2000s. She holds certifications for AWS and a variety of Microsoft technologies. In recent years, she has focused on AWS, Azure, Dynamics 365, SharePoint and ASP.NET, teaching students around the world. She also works to bridge the gap between developers, designers and businesspeople with her expertise in visual communication, user experience and business/professional skills.

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