User Experience: The Big Picture

This course will teach you the basics of user experience, including the terminology, processes, and tools needed to build software in a user-centric way.
Course info
Rating
(75)
Level
Beginner
Updated
Mar 24, 2017
Duration
2h 15m
Table of contents
Course Overview
Course Introduction
UX Core Concepts and Terminology
Roles in User Experience
The UX Process: An Overview and Case Studies
The UX Process: Company and Industry Research
The UX Process: User Research
The UX Process: Information Architecture
The UX Process: Wireframing and Visual Design
The UX Process: Usability Testing
Course Summary and Next Steps
Description
Course info
Rating
(75)
Level
Beginner
Updated
Mar 24, 2017
Duration
2h 15m
Description

In recent years, there's been a shift in how and why software is being developed, moving away from "it works" and moving towards "it works and it's enjoyable to use." The user is now at the center of the software being built, and user experience, or UX, is everything. But what exactly does that mean? How do you design, build, test and quantify an experience for your users? In this course, User Experience: The Big Picture, you'll learn the core concepts of UX and how it fits within the context of software development. Along the way, you'll explore basic terminology, processes, and tools used to develop software in a user-centric way. When you're finished with the course, you'll have a foundational understanding of what UX is and how to incorporate user-first practices into your projects.

About the author
About the author

Amber is a Microsoft Certified Trainer and Microsoft Certified Professional Developer with 15+ years experience working with and teaching Microsoft technologies. She also focuses on professional skills, bridging the gap between techies and non-techies. For her work as a training leader, Amber received Training magazine's 2013 Emerging Training Leader award.

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Section Introduction Transcripts
Section Introduction Transcripts

Course Overview
Hi there, my name is Amber Israelson and welcome to my course, User Experience, The Big Picture. I've been a developer, author and technical trainer for 15 plus years, but several years ago I realized that the work I did in software could be made better for users, which got me hooked on user experience, or UX, and I'm very excited to share with you the highlights from this fascinating and rapidly growing field. Did you know that companies who follow UX practices perform better financially than those who don't? That their key performance indicators, or KPIs, have shown improvements up to 83%? And that following UX best practices can help reduce inefficiencies in the software development lifecycle? All of that and more is true. In this course we'll cover the core concepts of UX and how it fits into the context of software development. Along the way I'll walk you through basic terminology, roles, processes and tools used to develop software in a user-centric way. We'll look at six major disciplines, including visual design, information architecture, interaction design, usability, user research and content strategy. When you're finished with the course you'll have a foundational understanding of what UX is and how to incorporate user-first practices into your projects. As a big picture course, this is meant for all technology professionals, whether you're a CTO needing to make hiring decisions, a developer wanting to improve your designs, a beginner to the creative space or some other role entirely. There are no prerequisites for this course, other than a keen interest to learn. I hope you'll join me in this journey to creating better software for our users in the User Experience, The Big Picture course at Pluralsight.