In recent years, there's been a shift in how and why software is being developed, moving away from "it works" and moving towards "it works and it's enjoyable to use." The user is now at the center of the software being built, and user experience, or UX, is everything. But what exactly does that mean? How do you design, build, test and quantify an experience for your users? In this course, User Experience: The Big Picture, you'll learn the core concepts of UX and how it fits within the context of software development. Along the way, you'll explore basic terminology, processes, and tools used to develop software in a user-centric way. When you're finished with the course, you'll have a foundational understanding of what UX is and how to incorporate user-first practices into your projects.
Amber has been a software developer and technical trainer since the early 2000s. She holds certifications for AWS and a variety of Microsoft technologies. She also focuses on user experience and professional skills training, bridging the gap between techies and non-techies.