The Cisco CICD 210-060 certification exam is one of two exams in the CCNA Collaboration certification track. In this course, Voice Messaging and Presence for Cisco CICD 210-060, you'll delve into the Cisco Unity Connection, and the Cisco IM and Presence Server applications in this fourth installment in the five-part series on CICD 210-060. First, you'll explore both integration and configuration fundamentals for each of these core collaboration applications. Next, you'll cover the basic concepts and integration of Cisco Jabber. Finally, you'll learn the practical skills necessary to be comfortable working with these technologies. By the end of this course, you should be well on your way towards mastering the concepts of these technologies in preparation for passing the Cisco CICD 210-060 certification exam.
Josh Kittle (CCNP Voice/CCAI) has been working with Cisco Unified Communications solutions since Call Manager 3.x, and currently works as a partner engineer designing and supporting collaboration solutions for customers ranging up to 10,000 endpoints. A former Cisco Networking Academy Instructor, Josh enjoys sharing his passion for learning with others, and believes that having fun is the most important part of any project.