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Why ‘AI-First’ is Wrong  | Bipasha Ghosh

Every company wants to announce it's "AI-first" — but what does that actually signal to the customers and employees you depend on?

Beginner
51m

Created by Josh Burkhead

Last Updated Jul 08, 2026

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  • Course

Why ‘AI-First’ is Wrong  | Bipasha Ghosh

Every company wants to announce it's "AI-first" — but what does that actually signal to the customers and employees you depend on?

Beginner
51m

Created by Josh Burkhead

Last Updated Jul 08, 2026

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What you'll learn

Every company wants to announce it's "AI-first" — but what does that actually signal to the customers and employees you depend on? In this episode of The Pluralsight Podcast, Bipasha "B.G." Ghosh  makes the case that "AI-first" is the wrong North Star, and that building an effective learning culture is what actually separates the organizations that adopt AI well from the ones that stall. Put your customers first, she argues, treat AI as the thing that lets you serve them in ways you couldn't before, and invest in the people expected to make it all work. B.G. sits at a rare intersection of academia, enterprise advisory, and public education, and she uses all three to spot the same pattern everywhere: someone builds the AI, someone else lives with it, and trust breaks down in the gap between them.

Why ‘AI-First’ is Wrong  | Bipasha Ghosh
Beginner
51m
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About the author
Josh Burkhead - Pluralsight course - Why ‘AI-First’ is Wrong  | Bipasha Ghosh
Josh Burkhead
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Josh Burkhead is a Senior Podcast Producer and Host at Pluralsight, where he leads The Pluralsight Podcast — a weekly conversation series built for L&D and technology leaders navigating the fast-moving world of AI, cybersecurity, cloud, and workforce development. With over two decades in content production, Josh brings a practitioner's curiosity to every episode. His approach is conversational and assumption-challenging — less interested in surface-level takes than in the decisions, tradeoffs, and hard-won lessons that leaders actually use. Whether he's pressing a PCI security standards architect on why policies fail in the real world or asking an AI expert what responsible machine learning actually looks like inside an enterprise, Josh treats every conversation as an opportunity to learn out loud alongside his audience.

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