- Course
Why ‘AI-First’ is Wrong | Bipasha Ghosh
Every company wants to announce it's "AI-first" — but what does that actually signal to the customers and employees you depend on?
- Course
Why ‘AI-First’ is Wrong | Bipasha Ghosh
Every company wants to announce it's "AI-first" — but what does that actually signal to the customers and employees you depend on?
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What you'll learn
Every company wants to announce it's "AI-first" — but what does that actually signal to the customers and employees you depend on? In this episode of The Pluralsight Podcast, Bipasha "B.G." Ghosh makes the case that "AI-first" is the wrong North Star, and that building an effective learning culture is what actually separates the organizations that adopt AI well from the ones that stall. Put your customers first, she argues, treat AI as the thing that lets you serve them in ways you couldn't before, and invest in the people expected to make it all work. B.G. sits at a rare intersection of academia, enterprise advisory, and public education, and she uses all three to spot the same pattern everywhere: someone builds the AI, someone else lives with it, and trust breaks down in the gap between them.