Windows 10 Troubleshooting, Part 2
Effectively troubleshooting, diagnosing, and repairing problems with PCs is key to maintaining productivity in today's connected world. This course will build your skills as a proficient troubleshooter for Windows 10 systems.
What you'll learn
In this course, Windows 10 Troubleshooting, Part 2, you'll learn how to troubleshoot, diagnose, and repair complex and difficult problems in Windows 10. First, you'll learn how to harness the power of the Windows Event Viewer. Next, you'll discover how to repair network and Internet connection problems before learning about the Registry, the Windows boot system, and hardware and software drivers. Finally, you'll explore how to troubleshoot complex issues in the operating system and with PCs. When you're finished with this course, you'll have the skills and knowledge of Windows 10 troubleshooting needed to become a professional support professional. Software required: Windows 10.
Table of contents
- Module Overview 1m
- Checking Network Status on a PC 3m
- Managing Networking Settings 2m
- The Network and Sharing Center 4m
- Troubleshooting Network Adapter Configuration 3m
- Checking Network Status Using Command Prompt 2m
- Using Netsh to Manage Networks 3m
- Using Ping to Troubleshoot Network Connections 1m
- Using Ping to Troubleshoot Network Connections Demo 2m
- Using Tracert to Troubleshoot Network Connections 1m
- Using Tracert to Troubleshoot Network Connections Demo 1m
- Using IPConfig to Obtain Network Information 1m
- Using IPConfig to Obtain Network Information Demo 1m
- How to Reset the TCP/IP Stack 1m
- Summary 1m
- Module Overview 1m
- Introducing the Disk Management Console in Windows 2m
- Creating, Resizing, and Managing Partitions 3m
- Creating, Attaching, and Managing Virtual Hard Disks 3m
- Attaching a VHD to a VM in Hyper-V 4m
- Using Diskpart from the Command Line 1m
- Using Diskpart to Clean and Create New Partitions on a Disk 4m
- Summary 1m
- Module Overview 1m
- The Windows Boot Partition Structure 3m
- Creating a Recovery Drive 1m
- Accessing the Windows Recovery Console 1m
- Repairing the Boot System (BIOS) 1m
- Repairing the Boot System (UEFI) 4m
- Additional Commands for Repairing the Boot System 1m
- Rebuilding and Moving the Boot Partition, Part 1 2m
- Rebuilding and Moving the Boot Partition, Part 2 3m
- Repairing the Boot System Using BCDEdit 2m
- Using BCDEdit to View the Boot Configuration Database 4m
- Summary 1m
- Module Overview 1m
- Updating, Uninstalling, and Reinstalling Drivers 2m
- Troubleshooting and Removing Device Drivers 3m
- Installing Legacy Hardware in Windows 3m
- Forcing Installation of a Specific Device Driver 3m
- Forcing Installation of Unsigned Drivers 1m
- Installing Legacy Hardware in Windows 2m
- Using Different Views in Device Manager 1m
- Obtaining Information about, and Configuring Devices 2m
- Identifying Unknown Devices 1m
- Installing and Managing Printers 3m
- Backing up and Managing the Driver Store Folders 3m
- Using the Services Console 3m
- Managing Services from the Task Manager 2m
- Installing and Removing Features and Components in Windows 1m
- Summary 1m
- Module Overview 1m
- What, When, and How, Part 1 2m
- What, When, and How, Part 2 4m
- Who or What is the Problem Affecting? 1m
- Are there Special Circumstances Affecting the User? 1m
- People Are a Problem 2m
- External Factors Affecting PCs 2m
- Checking the Status of Internet Services 2m
- Environment Can Affect Our PCs 2m
- Faults Can Sometimes Go Unreported 1m
- Troubleshooting Software and Hardware Issues 2m
- What Hardware Fails First? 3m
- Jump-starting a PC and Minimal Hardware Boot 3m
- Dust Sucks, But Vacuums Suck Big Time 2m
- Finding Additional Troubleshooting Tools 3m
- Remote Assistance Tools 1m
- Summary 1m
About the author
Mike is a current Microsoft MVP awardee, and was first awarded in 2011. He is a recognized technical expert in the Windows desktop experience and troubleshooting with more than a dozen books published, including The Windows 10 Productivity Handbook, the Windows 10 Accessibility Handbook and Windows 10 Troubleshooting. He encourages questions from readers and viewers through Facebook (Facebook.com/Windows.do) and Twitter (@MikeHalsey).