What you'll learn

Learn to troubleshoot and repair Windows 11 problems like the pros.

In this course, Windows 11 Troubleshooting, you’ll learn how to diagnose and troubleshoot any type of problem on Windows 11 PCs. You’ll learn how to support local and hybrid workers anywhere in the world, on both PCs from your organization or the user’s own device.

First, you’ll explore the different tools and utilities used in diagnosing and repairing problems.

Next, you’ll discover how to troubleshoot problems across all aspects of Windows 11, from updates, to networking, to drivers and app compatibility, to startup and file access.

Finally, you’ll learn how to navigate the advanced issues you’ll face in the Windows Registry and file system, and be able to manually remove a malware or ransomware attack.

When you’re finished with this course, you’ll have the skills and knowledge of Windows 11 troubleshooting needed to support both your organization and its workers effectively, efficiently, and professionally.