What you'll learn

Repeating the same instructions, gathering information from multiple tools, and manually preparing recurring business outputs can consume valuable time. In this course, Workspace Agents in ChatGPT, you will gain the ability to build and manage agents that automate repeatable business workflows. First, you will explore how Workspace Agents differ from conversations, custom GPTs, and traditional automation tools. Next, you’ll discover how to design instructions and configure knowledge, tools, actions, permissions, and review checkpoints. Finally, you will learn how to test, share, monitor, and improve agents for organizational use. When you are finished with this course, you will have the skills and knowledge of Workspace Agents needed to create reliable, reusable, and responsibly managed business workflows.