Applications and Software Lab for CompTIA Tech

Here are the initial instructions and explanation of the lab environment. Read this while your environment is busy creating itself from nothing. Yes, this violates physics; we know. How fun!

As a member of the IT helpdesk at Globomantics, you have received multiple support requests through the IT helpdesk system that need to be completed promptly to ensure smooth business operations. These requests include addressing slow performance issues reported by the marketing department, responding to a security alert about a potential malware infection, and setting up a new laptop for an incoming team member in the operations department. Your tasks include monitoring and improving system performance, locating and removing the malicious file, and setting up the new laptop with necessary configurations and user accounts.

Globomantics's Research Team has reported multiple issues affecting their Linux-based data processing servers and workstations. They need your support to review the server's performance, configuration for a data analytics application, and system security settings of the workstations. Your tasks include monitoring system performance for potential bottlenecks, configuring the data analytics application with the correct settings, and optimizing the system settings for enhanced security.

The IT support team at Globomantics has received a request to review the recently updated internal shopping store. Your task is to ensure pop-ups are blocked, use private browsing mode, open developer tools, visit the internal shopping store website, check for errors, review and delete cookies, and refresh the page. This review is crucial to ensure that the shopping store functions optimally and securely, providing a smooth user experience for all employees.

Welcome to the final challenge! This is your last chance to experiment in the environment. Clicking Finish Lab will end this little world that flittered into existence just for you.