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Service Design

  • Number of Courses8 courses
  • Duration9 hours
  • Skill IQ available Skill IQ

Service design is a process that helps you put the user at the center of all projects and to define necessary services from the user's perspective. You will accomplish this by generating an understanding of the user and then planning and organizing the organization's resources to ensure that their experiences are improved and optimized to meet their needs. Because service design aims to take a holistic approach to designing the user's experience, it can be applied to any service within any business.

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