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Why WEX chose Pluralsight to power its tech transformation

At WEX, a 40-year-old fintech powerhouse, keeping pace with rapid technological shifts is a necessity. To support continuous innovation, WEX needed to transition from sprawling training options to a unified, high-impact learning ecosystem for their technology teams. Today, with 70% of its tech organization actively engaged on Pluralsight, WEX has turned tech upskilling into a powerful career accelerator. We spoke with Mayara Farche, Tech Learning & Enablement Specialist at WEX, to understand their journey to widespread Tech team adoption with Pluralsight.

WEX by the numbers

A global fintech company focused on continuous innovation and building technical skills across its workforce.

Fintech

Industry

1,500+

Pluralsight users

70%

Annual tech team engagement

The challenge

The turning point: quality over quantity

Initially, WEX split its learning stack between two providers, maintaining only a small footprint of 300 Pluralsight licenses. However, the choice was clear when observing where engineers naturally gravitated to develop their skills.

This organic demand prompted leadership to perform a rigorous evaluation of Pluralsight, focusing not just on the breadth of topics, but on the depth of expertise behind them.

This commitment to consistency and excellence, with the added bonus of multi-lingual offerings for a global company, convinced WEX to migrate its entire tech organization to Pluralsight, scaling from 300 to 1,500 users.

It was amazing to see how eager engineers were to join Pluralsight—both for the quality of the content and the ability to benchmark their technical skills through tools like Skill IQ.

Mayara Farche

Tech Learning & Enablement Specialist, WEX

The solution

Learning by doing with labs and sandboxes

True tech fluency requires more than passive video consumption. To drive innovation, WEX prioritized hands-on application, particularly as teams began exploring AI. This philosophy was crucial for AI adoption. By providing a risk-free environment, WEX empowered its developers to experiment without constraints.

Labs are a great opportunity, especially to try something and learn, because when we think about technology, watching videos isn't enough on its own—real learning requires hands-on experimentation.

Mayara Farche

Tech Learning & Enablement Specialist, WEX

Beyond the platform

Strategic partnership

For WEX, Pluralsight is not just a platform; it is a strategic partner. The support provided by the account team ensures that learning initiatives remain aligned with business goals and that teams feel consistently supported. This partnership extends beyond content delivery to include SRE upskilling challenges and proactive office hours, creating a robust support structure.

What is very special here, besides the platform, besides the quality of the course, is the experience—how the Pluralsight team is there for me. Every month, bringing ideas.

Mayara Farche

Tech Learning & Enablement Specialist, WEX

The results

Growth for the business and the individual

The impact of this approach is measurable. Driven by active video learning and lab usage, annual tech team engagement on Pluralsight soared to over 70%, surpassing the company’s 60% benchmark. WEX is now focusing on agentic AI, building learning paths for tools like GitHub Copilot, and expanding access to additional teams.

For organizations ready to scale their learning programs, Mayara’s advice is straightforward:

Focus on building a culture where learning directly supports career progression. When developers are given the tools to continuously build relevant skills, it creates a measurable impact on both their professional growth and the organization’s capabilities.

Pluralsight is a tool that has added a lot to my knowledge! I can see huge growth in my technical expertise with the tools I work with, thanks to Pluralsight.

Amanda Saito

Software Development Engineer 3, WEX Health

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