Episode overview

How do you prove that upskilling actually pays off? In this episode, Josh sits down with Molly Poeschl, Director of Enterprise Supply Chain Product Management at Kimberly-Clark, who stood up a brand-new product management organization inside one of the world’s most established consumer goods companies and had to build the playbook as she went. Molly breaks down the three things her team measures to show learning ROI: engagement, user adoption, and movement on real business KPIs. She also explains why the hardest return to capture is the one that matters most: frontline workers who no longer fear technology and now treat it as a partner.

The conversation is full of practical ideas for L&D and technology leaders. Why one-size-fits-all training is the biggest mistake leaders make when presenting learning outcomes, and how role-based learning tracks fix it. How to resolve competing definitions of success across plant managers, planners, and executives by telling the story behind the data. How Kimberly-Clark tied learning paths directly to its product roadmap. And Molly’s take on the AI headlines: it is not eliminating jobs, it is taking the mundane clicking off people’s plates. Molly closes with two practical steps any leader can take today to tie upskilling to measurable outcomes.

Connect with Molly Poeschl:
LinkedIn: https://www.linkedin.com/in/mollypoeschl/
Kimberly-Clark: https://www.kimberly-clark.com/