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ITIL® 4 Specialist AMCS: Acquiring and Managing Cloud Services

by Frederico Aranha

Upgrade your career by learning how to manage cloud services. This course will teach you the essential tools for end-to-end cloud services management – from tools, methods, and controls up to continual improvement strategies.

What you'll learn

This course is the last step in the AMCS learning path and will get you ready for the ITIL® 4 AMCS certification exam. In this course, ITIL® 4 Specialist AMCS: Acquiring and Managing Cloud Services, you’ll learn how to manage the use of cloud services and how to evaluate and improve a cloud strategy. First, you'll discover how to create a shared responsibility model and how to measure the quality of consumed cloud services. Next, you will explore how to apply tools, techniques, methods, and controls to manage the use of cloud services in any context. Finally, you’ll learn how to create a strategy to respond to VUCA challenges. When you’re finished with this course, you’ll have the skills and knowledge needed to be approved in the ITIL® 4 AMCS certification exam.

About the author

Frederico had extensive experience in professional education, consulting, program management, innovation projects and new businesses development. He is certified as a PMP, ITIL Expert, Scrum Master, Product Owner, Scrum Trainer and instructor accredited by Axelos/PEOPLECERT. Frederico's specialties are: management training, online education, project management, new businesses development, risk management, systems development, Lean Startup, BMG, quality management, IT services and strateg... more

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