- Course
Apple Device Support: Using Diagnostics and Troubleshooting
This course will teach how to correctly diagnose and troubleshoot a range of Apple devices from Macs to iPads and iPhones.
Intermediate
- Course
Apple Device Support: Using Diagnostics and Troubleshooting
This course will teach how to correctly diagnose and troubleshoot a range of Apple devices from Macs to iPads and iPhones.
Intermediate
Get started today
Access this course and other top-rated tech content with one of our business plans.
Try this course for free
Access this course and other top-rated tech content with one of our individual plans.
This course is included in the libraries shown below:
- Core Tech
What you'll learn
When using any device there are always ways things can go wrong. That’s where diagnostics and troubleshooting come in. In this course, Apple Device Support: Using Diagnostics and Troubleshooting, you’ll learn to correctly identify and use diagnostic features and efficient troubleshooting of Apple devices. First, you’ll explore a basic troubleshooting breakdown to help you ascertain the cause of an issue. Next, you’ll discover hardware troubleshooting techniques. Finally, you’ll learn how to troubleshoot and diagnose software and networks. When you’re finished with this course, you’ll have the skills and knowledge of a range of techniques to help you quickly, accurately, and efficiently diagnose a range of Apple products.
Apple Device Support: Using Diagnostics and Troubleshooting
Intermediate
Table of contents
Rachel is an experienced Apple Technical Support professional. Having spent 11 years with Apple between both retail and corporate support environments. In her spare time, she loves music, musical theatre, gaming and spending time with her animals. She can’t wait to share her knowledge with you all and continue to expand it!