- Course
Business Analysis: Putting People First
Business analysis is all about people. This course will teach you how to understand, engage, and collaborate with stakeholders so you can identify the right problems—and solve them effectively.
Intermediate
- Course
Business Analysis: Putting People First
Business analysis is all about people. This course will teach you how to understand, engage, and collaborate with stakeholders so you can identify the right problems—and solve them effectively.
Intermediate
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What you'll learn
People are at the center of nearly every business analysis task—but they can be complex to understand and collaborate with. In this course, Business Analysis: Putting People First, you’ll gain the ability to analyze stakeholder attributes and work with them more effectively. First, you’ll explore stakeholder analysis techniques to identify who your stakeholders are. Next, you’ll learn how to navigate conflict and use influence to shape shared visions of the future. Finally, you’ll discover tools to identify and solve the right problem and how to leverage your network to support decision-making. When you’re finished with this course, you’ll have the skills and knowledge of stakeholder engagement and management needed to advocate for solving the right problem.
Business Analysis: Putting People First
Intermediate
Table of contents
Heather is from Des Moines, IA. She shares her passion for analysis as a speaker, teacher and mentor. She has an MBA from Drake University, a BA in Accounting and is a CBAP(R) and CSM.