What you'll learn

Business analysis is for everyone. Whether you’re identifying new opportunities, investigating troublesome problems, or want to help your team continuously improve, business analysis techniques and concepts can be immensely helpful.

In this course, Crafting Solutions with Business Analysis Skills, you’ll learn how to plan your efforts as a business analyst. This begins by learning about the governance standards and stakeholder landscape you’re operating within. With this context, you’ll learn how to approach stakeholder engagement and carry out essential business analysis tasks like eliciting information from experts and users. From there, you’ll learn how to compile and model the information you capture for insightful analysis, and then learn how to distill that learning into requirements for solutions that solve problems and meet opportunities.

By the end of this course, you’ll understand the core tasks of business analysis, absorbing perspectives and information and transforming that knowledge into the critical next steps for your organization to follow.