Business Analysis: Working with Stakeholders Using Elicitation and Collaboration

Learn how to obtain information to define needs and solutions as a business analyst while coordinating with a variety of stakeholders. This course is a part of our series of courses meeting the training requirement for the ECBA, CCBA, and CBAP exams.
Course info
Level
Intermediate
Updated
May 22, 2019
Duration
2h 4m
Table of contents
Description
Course info
Level
Intermediate
Updated
May 22, 2019
Duration
2h 4m
Description

At the heart of business analysis is collecting and analyzing information, but retrieving the needed information takes certain valuable skills. While some of this information will take the form of data sources and documents, in most cases, input elicited from stakeholders is the most important and valuable information source of all. In this course, Business Analysis: Working with Stakeholders Using Elicitation and Collaboration, you will learn how to obtain information to define needs and solutions as a business analyst while coordinating with a variety of stakeholders. First, you will go over the techniques at your disposal that will empower you to work effectively with stakeholders. Next, you will discover how to capture relevant information. Finally, you will explore how to analyze information. When you’re finished with this course, you will have the skills to collect and analyze information elicited from stakeholders to form consensus for organizational growth and development.

About the author
About the author

Casey has experience leading projects, analyzing challenges, and designing solutions in many fields, including healthcare, digital media, mobile app development and education. He's always in pursuit of new knowledge and loves to share what he learns along the way with others. To inquire about speaking engagements or consulting opportunities, and to learn more about his other ventures, visit http://CaseyAyers.com

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Section Introduction Transcripts
Section Introduction Transcripts

Course Overview
(Music playing) Hi everyone, my name is Casey Ayers, and welcome to my course Working with Stakeholders Using Elicitation and Collaboration, part of our ECBA, CCBA, and CBAP prep series, helping you prepare for the certifications offered by the International Institute of Business Analysis. This course can also help you earn continuing education credits for these and other certifications and is a great resource if you're just looking to improve your craft as a business analyst as well. Business analysis efforts create tremendous value for organizations of all kinds and sizes, but doing so requires an ability to understand the present state of the organization, define the vision for the future, and a path to get from here to there by eliciting information from stakeholders and other valuable sources of information. In this course, we're going to focus on these elicitation efforts and managing collaboration with stakeholders in the change effort. By the end of this course, you'll be better equipped to elicit information from stakeholders and manage their participation and change efforts, ensuing you can glean the information necessary to gain keen insights defining your organization's path forward. Before beginning this course, you should be familiar with some of the principles of business analysis, and the techniques that BAs commonly employ in their work. I hope you'll join me on this journey to improve your skills with Business Analysis: Working with Stakeholders Using Elicitation and Collaboration here at Pluralsight.