What you'll learn

Because of their dominant population, solid performers are most likely to be the most disengaged. In this course, Coaching Solid Performers, you will gain the ability to assist solid performers in connecting their contributions to the greater success of your organization and identify opportunities to help them continue to grow. First, you’ll explore how to utilize the Situation, Behavior, Impact (SBI) model to structure a conversation that reinforces a team member's consistent contribution. Next, you’ll discover how to connect their work to the team's bigger success. Finally, you will learn how to identify development opportunities to keep them engaged and growing. When you’re finished with this course, you’ll have the skills and knowledge of coaching solid performers needed to connect their contributions to the success of the organization and identify opportunities to help them continue to grow.