- Course
Coaching Underperformers
This course is designed to equip managers with the skills to have a clear, unambiguous conversation with underperformers that helps them reach expected performance levels.
Intermediate
- Course
Coaching Underperformers
This course is designed to equip managers with the skills to have a clear, unambiguous conversation with underperformers that helps them reach expected performance levels.
Intermediate
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This course is included in the libraries shown below:
- Core Tech
What you'll learn
Underperformance can disrupt teams and stall progress—but it doesn’t have to. In this course, Coaching Underperformers, you’ll gain the ability to lead direct, constructive conversations that motivate performance improvement. First, you’ll explore how to structure clear coaching conversations that drive accountability. Next, you’ll discover how to apply the Situation-Behavior-Impact (SBI) model to keep coaching interventions focused and effective. Finally, you’ll learn how to diagnose whether gaps stem from skill or will, set SMART expectations, and outline appropriate consequences if performance doesn't improve. When you’re finished with this course, you’ll have the skills and knowledge needed to coach underperformers confidently and foster stronger individual and team results.
Coaching Underperformers
Intermediate
Table of contents
Dr. Andrews’ technology career spans three decades as a cyber security expert, author, researcher, and social justice entrepreneur.
