In this course you will learn about the standard 6-step troubleshooting methodology, and will explore how to apply this methodology to resolve issues related to hardware such as printers, monitors, and smartphones.
A structured approach to solving computing problems results in cost savings and quicker problem resolution times. In this course, Computer Fundamentals: Hardware and Network Troubleshooting, you will apply troubleshooting steps to a variety of problems. First, you'll learn about the 6-step troubleshooting methodology. Next, you'll see how this methodology is applied to solving issues related to power, hardware components, displays, and printers. Finally, you'll explore how to quickly resolve issues related to mobile devices. When you're finished with this course, you'll know how to effectively apply troubleshooting steps to IT issues.
Daniel Lachance, CompTIA Security+™, CompTIA A+®, CompTIA Network+®, CompTIA Server+, CompTIA Cloud Essentials, MCITP, MCTS, MCSA, is the owner of Lachance IT Consulting Inc. He is the author of the CompTIA Server+ Certification All-in-One Exam Guide, CompTIA Cloud Essentials Certification Study Guide, and co-author of CompTIA Security+ Certification Practice Exams.
Course Overview Hi everyone. I'm Dan Lachance, and welcome to my course, Computer Fundamentals: Hardware and Network Troubleshooting. While most computing hardware is reliable, occasionally it will fail. Problems with software that uses the hardware is even more prevalent. So by applying a troubleshooting methodology to these types of issues, problems can be resolved quickly. Some of the major topics that we're going to cover include applying a troubleshooting methodology to problems, hardware component problem resolution, storage problem resolution, display and printing problem resolution, and finally, mobile device and network problem resolution. By the end of this course, you'll understand troubleshooting steps. You'll also have the knowledge required to solve hardware, storage, display, and printing issues. And finally, you'll have a sense of how to fix common issues related to the use of mobile devices. I hope you'll join me to learn about Computer Fundamentals: Hardware and Network Troubleshooting here, at Pluralsight.