Computer Fundamentals: Software Troubleshooting
Through this course you'll learn how to solve problems with Windows desktops and mobile device operating systems. You'll also learn how to harden mobile devices and how to mitigate malware infections.
What you'll learn
Enterprises often use consistent software settings to facilitate installation and troubleshooting of operating systems and application software. In this course, Computer Fundamentals: Software Troubleshooting, you will learn how to diagnose software issues and how to protect systems against malware. First, you'll learn how to fix common Windows boot problems along with how to fix common mobile device operating system configuration issues. Next, you'll gain insight as to how mobile devices can be hardened from a centralized tool. Finally, you'll discover how to identify malware types and take steps to prevent and eradicate malware. When you're finished with this course, you'll have the skills necessary to solve software issues and harden mobile devices.
Table of contents
- Module Introduction 1m
- Boot Problems 5m
- Demo: Create a Windows Recovery Boot Drive 3m
- Network Connectivity Problems 3m
- Demo: Resolve Windows TCP/IP Configuration Errors 4m
- Performance Issues 6m
- Demo: Perform Common Performance-enhancing Tasks 7m
- OS and Application Crashes 4m
- Demo: Apply a System Restore Point 4m
- Module Summary 1m
- Module Introduction 1m
- Mobile Device Power Issues 3m
- Demo: View Battery Power Consumption on a Smartphone 1m
- Mobile Device Network Connectivity Issues 3m
- Demo: Transfer Files Wirelessly Using Bluetooth 2m
- Demo: Configure a Mobile Device Wi-Fi Hotspot 1m
- Mobile OS and App Issues 3m
- Demo: Configure Mobile Device Screencasting to Chromecast 1m
- Mobile Device Security 4m
- Module Summary 1m
About the author
Daniel Lachance, CompTIA Security+, CompTIA A+®, CompTIA Network+®, CompTIA Server+, CompTIA Cloud Essentials, MCITP, MCTS, MCSA, is the owner of Lachance IT Consulting Inc. He is the author of the CompTIA Server+ Certification All-in-One Exam Guide, CompTIA Cloud Essentials Certification Study Guide, and co-author of CompTIA Security+ Certification Practice Exams. Mr. Lachance is an experienced trainer having delivered IT training in Canada and the Caribbean since the 1990s on topics ranging f... more
