Enterprises often use consistent software settings to facilitate installation and troubleshooting of operating systems and application software. In this course, Computer Fundamentals: Software Troubleshooting, you will learn how to diagnose software issues and how to protect systems against malware. First, you'll learn how to fix common Windows boot problems along with how to fix common mobile device operating system configuration issues. Next, you'll gain insight as to how mobile devices can be hardened from a centralized tool. Finally, you'll discover how to identify malware types and take steps to prevent and eradicate malware. When you're finished with this course, you'll have the skills necessary to solve software issues and harden mobile devices.
Daniel Lachance, CompTIA Security+, CompTIA A+®, CompTIA Network+®, CompTIA Server+, CompTIA Cloud Essentials, MCITP, MCTS, MCSA, is the owner of Lachance IT Consulting Inc. He is the author of the CompTIA Server+ Certification All-in-One Exam Guide, CompTIA Cloud Essentials Certification Study Guide, and co-author of CompTIA Security+ Certification Practice Exams.
Course Overview Hi everyone. I'm Dan Lachance, and welcome to my course, Computer Fundamentals: Software Troubleshooting. While some software issues like Windows boot problems can sometimes be solved quickly, in other cases, we need to be prepared in case the machine needs to be imaged. The same thing would be true when it comes to mobile devices as well. So some of the major topics that we're going to cover include solving Microsoft Windows operating system issues, solving mobile operating system issues, and malware mitigation. So by the end of this course, you'll have the skills necessary to identify and resolve operating system and application software issues. And finally, you'll be able to put settings in place to reduce the possibility of malware wreaking havoc on your network. I hope you'll join me to learn about computer fundamentals, software troubleshooting here, at Pluralsight.